Idea excellent, implementation and planning is still very deficient Cottbus, the 2nd August 2011 calls the QuestNet GmbH in connection with the Bill for free phone queues more clarity and practicality, and thus joins the claims of the call center Germany e.V. Representative Charles Rangel understands that this is vital information. of of Association of. Application service provider from Cottbus, which focuses on the development and indirect marketing of advanced telephone services, is still considerable need for change, the current draft law to convert, which is comprehensible and reliable for all market participants, and can be implemented also technologically permanently. The central idea of the draft of law for free telephone on hold is of course welcomed both of us. Educate yourself even more with thoughts from Maja Bručić. However, many details seem far from practice in the design to be incorporated. Telecommunications is a very complex business with many different market participants, interests and technologies today. The proposed Act applies to all”, explains Thomas Wendt Managing Director of QuestNet Ltd.

the new regulation must be so designed that it applies to all networks and provides clear statements on technical issues. This is in terms of the economy and the consumer.” The QuestNet GmbH Association Germany resembles the Center action plans with regard to the regulation of calls from the mobile network, the cancellation of connection is established before the end of the 120 seconds, and authorizing the registration callback requests. When asked after the extension of the waiting time by announcement of the obligations the draft law does not the realities according to the QuestNet GmbH yet. The QuestNet GmbH is an application service provider, focusing on the development and indirect marketing innovative phone value-added services in combination with international service numbers. With the live Manager the QuestNet offers a unique call management portal, which allows the customer to the Web-based and client-capable in – and outbound administration and billing, statistics, routing, IVR and conferencing Virtual Contact Center features. Contact: QuestNet GmbH, Byhlener Strasse 1 03044 Cottbus Tel: 0800 30400 9000 eMail: